BY ERICK RIOS & DEVIN MOORE
Every time you use a device, whether it be as simple as a postage meter, or as complex as a blood gas analyzer, there is a team behind the design who gave quite a bit of thought as to how the machine is being used. How is digital information displayed? How do touch screens capture interactions? How are users already “trained” to interact with current technology? Every detail, from how print heads move, to how cartridges eject, doors securely lock, etc. are considered. And one of the most important considerations is the actual experience the user will have with the finished product.